To provide West Australians living in Perth and surrounding suburbs with a high quality mechanic service that covers all aspects of vehicle maintenance and repairs to all makes and models of commercial and passenger vehicles to assist people with today’s time poor and busy lifestyles with the convenience of a truly one stop shop, come to you, mechanical service centre. Providing not only a cost effective service but a better overall experience than is expected in today’s benchmark automotive services.
Meticulous Mechanical Services Mission Statement:
Meticulous definition:
-Taking or showing extreme care about minute details; precise; thorough.
-Very careful with great attention to detail.
“Meticulous Mechanical Services is just that, it equates to a thorough job every time, no matter what the job, nothing is skimmed over, all the boxes are ticked. Every customer will notice this straight away in some form or another. Whether it’s a large repair job (With no left over bolts), a complex diagnosis and repair of an electronic system (without the guesswork and needless replacement of components at customer expense) or just a routine maintenance job you will notice the small things like, the log book stamped AND put back in the glove box. The service sticker has been replaced AND the old one been removed and windscreen cleaned of old adhesive before fitting the new sticker or noticing the car interior has been de-dusted and vacuumed. Everything is done precisely and correctly.” ~Rory
The core values of Meticulous Mechanical Services:
Quality- Provide only the highest quality work utilising our expertise in the industry using only high quality parts and fluids which results is a only the highest quality job.
Honesty- Overcoming traditional stigmas of shoddy rip-off mechanics of by gone eras is a specialty at Meticulous Mechanical Services. Whether wise or naive, male or female, young or elderly; transparency remains. Everyone gets the same great honest service and advice. The only change is in the delivery of the information; it is tailored to each individual for ease of understanding. Over 68% of our 5 star reviews come from Women.
Accountability- Standing by our high quality parts and professional workmanship with our parts and labour guarantee.
Professionalism- Whether the job be big or small, easy or hard; professional and honest advice, friendly service and customer satisfaction will always be maintained.
Our Mission
Our mission is to dedicate our skills to proudly serving the automotive mechanical needs of Western Australians living in Perth and the northern suburbs. To help give qualified and high calibre mechanical services on all makes and models covering all aspects of vehicle maintenance, may it be a tire, wheel, engine, battery or brake repairs. To fully assist the Perth community with today’s fast-paced and busy lifestyles with the convenience of a truly one-stop shop, mechanical service centre. And, ultimately, to provide not only safe and cost-effective car servicing, but a better overall experience than is expected in the standards of auto repairs today.
OUR CORE VALUES
Quality
We believe in doing our best in everything we do. That is why we only provide the highest calibre of workmanship which we have achieved through meticulous expertise in the industry. No matter the make or model, we will provide the service and materials that live up to your expectations.
Honesty
Quality doesn’t have to break the bank. Our prices are reasonable but we make sure that our customers are made aware of the costs from top to bottom, right from the very beginning. At Meticulous Mechanical, everyone gets the same great honest service and advice.
Accountability
We are confident in the work that we do and take pride in what we achieve every single day. Our passion for being there for our customers is a foundation of who we are. We are Perth mechanics that you can rely on.
Professionalism
Whether the work is big or small, we always bring our best. Customer service is one of our biggest priorities. There’s more to our team than our competence and skill. We know that the right attitude to what we do goes a long way.
THE AUTOMOTIVE INDUSTRY IS BROKEN BUT WE ARE FIXING IT ONE CAR AND ONE CUSTOMER AT A TIME!
Many years ago we went into business not with the intention of making money as a sole driver for our mission but to make a difference in people’s lives through their vehicles and the experience they have with their automotive specialist they choose to look after their asset.
So many people have a lot of anxiety surrounding any time they have to have their car serviced or repaired in any format as most people have had a terrible experience with an automotive business that has resulted in them over paying, being lied to, having the wrong repair performed on their car to still have the same problem when they receive the car back or feel they are being taken advantage of because of their age or gender. Here at Meticulous Mechanical Services we don’t merely address these problems we solve them completely.
We continuously watch our new customers go from highly strung and nervous about their car needs and see their need to try and micro manage their vehicles from start to finish due to their past bad experiences to then becoming completely relaxed and more than happy to hand their worries over to us knowing that we are much more on top of what their car needs, when it needs it and to know that we have much higher standards then even themselves have. People are generally used to asking for more and getting less when it comes to their car requirements but here at Meticulous Mechanical our customers get very used to getting way more than that ask and even pay for.
We actively seek ways to save our customers money which is completely the opposite of how most auto businesses operate. We have a long term plan for your car even after the first visit. We plan your maintenance schedule so that you only have what is essential at each visit and making sure that the most important things are always addressed first. We communicate to you what to expect coming up for your vehicle in it’s future visits and how much to expect the upcoming items will be. We are always proactive with your vehicle and you will always know where you stand.
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" Rory is a quiet acheiver. He knows his stuff. As I am a Mum at home on my own he was considerate, respectful and friendly. If Rory needed to go somewhere for a part he would let me know,we were able to work around school drop off and pick up times which is important to me."
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"After purchasing a Nissan navara and knowing the short comings of it's timing chain, I looked at getting it replaced. Rory investigated and found an upgrade made over east (which every Navara owner should get done"
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"Rory is an absolute legend! My car is used for work and he knew how important it was for me to have her fixed. He worked long hard hours, went above and beyond in the heat to slay away and find the problem and then the solution."
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"I was so overwhelmed and a bit frazzled when I rang Rory about my Honda. He was very helpful and well informed , Rory was at my house in no time and on a Sunday no less."
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Top service, very knowledgeable, honest and reliable. Highly recommend and will definitely be using Rory again for all my other mechanical work and servicing.
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Perfect name for the outstanding service and excellent pricing I received today from Rory. I would thoroughly recommend Rory's servicing.
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As a customer I can highly recommend Meticulous Mechanical Services - They provide a great service, give me advise on how to best look after my car, they are reliable, reasonably priced and extend fantastic customer service. Meticulous has been my mechanic for some time and will be ongoing in the future.
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Rory did a fantastic job on servicing my car. He was very organised, great in his communication and on time (which is often not the case with other services). Did a fast and very good job. Would recommend to anyone! Thanks Rory!
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Best decision we made was to have Rory do work on our Nissan Navara and then back to do 3 log book services. Very trustworthy and genuine, we will definitely be a regular customer. Thank you so much.
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